I just wanted to drop you a quick noted to thank you and your team for the services they have provided at my residence. The team was at my home within 24 hours of calling and removed all of the wet flooring and the water from a broken pipe. Pretty impressing response especially since a hurricane had just passed and a tropical storm was still in progress. Anyway it has only been 2 days and the team has my basement almost dry. Someone from your company dropped by this afternoon to check on the progress of the basement and the equipment that is here running and he made my wife feel like he really cares about our home. I know you probably always hear complaints, but I wanted to ensure that those who helped us out (from the first call in on the phone) get the credit they deserve for helping us out as if it were their home. It means a lot to us and I can assure you that if I come across someone that needs mitigation services, I will have them call your company. Thanks again.