Why Major Restoration Services
Major Restoration Services is a disaster mitigation and restoration company began by Michael Allen in 2006. We renovate and restore residential and commercial buildings as well. We mitigate water, fire, mold, and biohazardous events in residential and commercial buildings. Michael’s dream began in this living room back in 2006 with an employee of one – himself. He was the head marketer, the lead tech, and the CEO, all rolled into one. Office meetings rarely brokered any disagreement. With the help of his wife and daughters (who all could type and do office work), MRS began to grow. Michael had a mission – to not only help people in need, but to do so with the best customer service possible. Soon he had his first employee, then his second. All of his employees were certified and trained in Michael’s way of business – that of not only every job well-done, but provide excellent customer service as well. Michael’s business plan worked.
In 2008, the single living room office had become a little cramped, and his wife wanted the multiple vans out of the driveway, so MRS was forced to seek a new home on Industrial Highway. The company continued to grow and multiply and quickly outgrew that new home as well. In 2010, Michael moved his company to his new office building located at 1214 East Market Street here in York. (Locals may remember this as the DN Wolf building.) Our new home houses six vans, a warehouse full of equipment, and another warehouse for storage of client belongings. MRS has grown from being a one-man show into a successful company and a household name. We still provide not only excellent service but also excellent customer service.
What makes Major Restoration Services stand out from its competitors?
- Two-hour response time within our service area
- Phone calls are answered by a real person 24 hours a day, 7 days a week, 365 days a year
- Constant certification and training of all technicians
- State-of-the-art equipment to ensure proper drying of structures
- Constant contact about the progression of the job
- We have our own rebuild team
- You get assigned a crew to get your job done and to stay in contact with you about your job
- Professional and highly trained office staff
- We even get involved in our community with different fundraising and community events
Major Restoration Services is here to mitigate, remediate and repair any size loss. Our technicians and staff will help you from the beginning until the end. We are on call and ready to serve 24 hours a day, 7 days a week and are usually on-site within two hours of your call! (Surge event not included. Surge events are an abundance of water usually caused by a storm.)
Contact Major Restoration Services for your residential and commercial needs!